Learn what Chatbots are and 
how they can Benefit Your Organisation

A chatbot is a software that performs an automated task accessed from a simple chat interface.

They can transform repetitive and human-intensive tasks to automated workflows and allow your lawyers to focus on the difficult legal tasks.

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Example: GDPR Training BOT

The following chatbot allows your legal team to educate their colleagues in the importance of GDPR and what it means to your organisation. This chatbot can easily be installed and adjusted to fit the specific features and needs of your organisation.

Chatbots in legal departments

Chatbots can be used in variety of use cases, from providing customer support to providing online training for employees. Chatbots are poised to become a significant aid to legal departments as they can help give an overview of complex legal issues and provide simple concrete advice, which your company’s employees need to know in order to insure an appropriate compliance level.

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By 2021, more than 50% of enterprises will spend more per annum on bots and chatbot creation than traditional mobile app development.

Gartner Top Strategic Predictions for 2018 and Beyond


Strong Benefits with chatbots:
Cost-Efficient, Scalable & Highly Effective.

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    Mass-communication: Communicate complex legal matters to your employees or customers. Use chatbots for internal training regarding legal topics of relevance to your employees or to communicate news to your customers.
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    Cost-Effective: Chatbots are cost-effective to deploy and maintain. They allow your lawyers to focus their time on the more difficult and challenging legal tasks.
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    Scalable: Chatbots can scale from a just a few hundred to thousands of employees without extra work having to be done. They can easily be translated and copied.
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    Internal training: Communicate and train your employees with a chatbot on your organisations intranet and/or externally towards customers via your organisations website.
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    Flexible: A chatbot is much easier and efficient to edit than a website.  You can build powerful features that provide the users with a good overview of “the basic rules” and the overall regulatory framework relevant for your organisation.
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    It set's your organisation apart: A chatbot has a natural high user engagement and your employees and customers are likely to embrace it.
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    Chatbots are permanent: Unlike having expensive lawyers or consultants do a one-time training event, chatbots are permanent, low-cost, fun and efficient.
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    Fast to deploy and test: Depending on the size it can take from only a few days, from the initial talks to final deployment of the chatbot solution.
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Example: Internal Legal Function

The chatbot below can be expanded and enables an inhouse legal team to display its services to the internal clients.

Get a quote from Experticon

Experticon can provide your organisation with standardised and customised chatbots, which "fit" and is tailormade to your organisations regulatory framework and compliance strategy. Utilise technology to simplify and automate repetitive tasks with a chatbot from Experticon.

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